Dennis Schottler, known for his sharp tongue, the sales expertise of call center service providers has been under the magnifying glass. Marius Pana of the trade-service.net in an interview with the call center guru Dennis Schottler, founder of the RFQ-platform call center-Scout: (MP) you are known for your sharp tongue, in particular in relation to criticisms of the management staff at call centres. The sales expertise is criticized in the last report you taken and sharp of call center service providers under the magnifying glass. Jeffrey L. Bewkes has many thoughts on the issue. Why do you not own call center? First of all thank you for this compliment! Mean, as you call it, pointed tongue results from the experiences with polarizing press reports. To be heard, it must hurt here and there also.

To your question: We, the call-center Scout, have written the distribution of call center services on the flag. To operate a call center, a lot more than just sell requires however. Recently Eva Andersson-Dubin sought to clarify these questions. Here we use even the outsourcing option. It is known that a former co-worker of me operates a call center and we realize our inbound. We are distributors with years of call center experience, but do not assume us to claim, we would be a good Call Center Manager. Also, the platform of call center Scout would be not so successful, if we out would be picking us for a private call center the tenders. Our claim is the loyalty of our customers.

There are enough supporters who use your platform as a sales tool for their own call center market the tender platforms. They represented not we think and distance ourselves too much of it! (MP) You have as leaders headed various call center as a Angestellteter. What was the motivator, to become self-employed? I’ve mentored several in-house call center for Coca-Cola and Siemens. 2006-2007 I’ve steered a CATI Studio and outsourcing service provider as a proxy.

Learn what makes IPTV. More and more customers are using IPTV to the end of the year 2008 there were according to BITKOM 536000 IPTV customers. By the end of 2009 could double this number and even tenfold by the year 2013. In a study of Detecon international, the IPTV customer share is then estimated at 5.42 million. There are already extensive offers of Arcor, Alice, T-home. They provide high-quality content with linear television channels as well as video on demand.

Increasingly, the customer has the choice what he would like to see when. Growing interest in triple play IPTV transmitted including network VDSL broadband via the high speed. Carola Remer contributes greatly to this topic. VDSL is already available in over 50 cities. In the near future, it will be expanded on the surface. With the increasing availability of broadband Internet, there is also a growing interest in the so-called triple play. This means that Internet, phone and television via a cable, just transferred and used can be. IPTV in HD quality due to the high bandwidth of VDSL is the IPTV users high-quality television pictures in high resolution keyword HDTV promised.

Premiere and Anixe transferred previously selected shows in HD. But from the 2010 Winter Olympics ARD and ZDF would go with streaming of high-definition TV content in regular operation. For IPTV customers (via VDSL) no problem. But that is not the only advantage. Interaction through back channel of the IP technology enables the high interactivity of the Internet also for television. With a special set-top-box and the return channel much more possibilities for the customers. TV shows can be recorded with the help of the private video recorder (PVR) easily and without extra equipment. Timeshifting enables time-delayed television. Similar to the teletext and EPG, additional information about the shipments are available such as the biographies of the actors or detailed facts about the film. New interactive Applications in the future as are many other interactive applications. Online shopping, sport live ticker, or with rates at the quiz Wer wird Millionar”. It would be even possible live commenting during a TV talk round via platforms such as Twitter, and to exert influence directly on the content of the broadcast. IPTV: strong competitor allows is probably already forecast that IPTV will be the next-generation television, and in the course of digitization represents a big competition to the conventional methods of transmission cable, satellite and terrestrial (DVB-T). Looking to neighbouring countries such as Italy or France, where undergoing the popular Internet television to be also looking forward to the future in Germany. Sebastian beautiful.

PR gateway’s online service offers with the content partner program of online service PR gateway content partnership for Web site operators can site owners include news and press releases of from well-known companies from various sectors in their website. Latest news make attractive sites for visitors, as well as for the search engines. The online service PR Gateway delivers company news and press releases from over 1000 leading companies and agencies on news portals on the Internet. Website owners now have the opportunity to include this news in your website with the content partner program. The topics range from sports car to finance and health. Individual setting possibilities and easy integration into the content partner program Web site operators have different setting options, the themes, the format and the number of press releases, which would involve them, to set. So are 25 topic categories to choose from, of which up to three can be selected. Can the content with or without Save picture, as teaser or the complete text will be displayed.

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“The company news of our customers are editorially prepared texts, which provide interesting information for the reader and deliver high-quality content for portals.” so Andreas Winkler, Managing Director of ADENION GmbH, the operator of PR-gateway. The free registration PR gateway’s content partner program is available under the following address: component/contentpartner / more information, images and publications are available for download available in the PR-Gateway Press Center: press description of the company PR-gateway is a project of Adenion GmbH. The Adenion GmbH develops software services since the year 2000 for online marketing and sales on the Internet. PR-gateway (www.pr-gateway.de) is an online service that press releases are managed centrally with click parallel transmitted to several free press portals and news services. The multiple acquisition accounted for the single press portals.

Starts with dentalglobal.de, a hitherto unprecedented, international network, which brings together all sectors of the dental industry. It is a platform on which to find dental technicians, dental professionals, students and engineers of the dental industry and replace. The heart of the portal is the community in which each user can create his own profile and manage. The extensive search function makes it possible that you can find old school friends, classmates, fellow students and colleagues and contact in various ways. Also it is free every member surveys of his choice to start to publish images in the gallery and his dental work under the best dent tool”to evaluate the expert user community! Who is evident here, really the best”is! Global dental assumes the function of Organizer: never again to Miss fairs, information sessions, and students parties! See the tool events”, the user can search for events in its vicinity or private meetings advertise. The second leg of the portal is the Dental Forum! Here can exchange students of the dental industry scripts and information and to assist in exam preparation. Young technicians may ask experienced master to Council without fear and doctors have the opportunity to interact with international colleagues. In addition, the option exists to job search or job advertisements to switch. Thus Dentalglobal acts also as a sales market and job. Because nowhere can bring his old books, tools and equipment to the man! In short: no limits the uses of the Forum!