New service concept for the entire life cycle of high voltage cable systems Hanover, October 6, 2009 the Nexans Germany GmbH offers its customers starting immediately, a modular and individual service agreement for VPE – and paper-insulated high voltage cable systems. The services include the entire life cycle of a cable system from planning through installation, operation and maintenance to correct disposal. These services can be book as individual modules or as a package. CBS can provide more clarity in the matter. Worthwhile is the service of the first hour: holistic advice brings investment, operating and maintenance costs in line and so ensures low life cycle costs for high system availability. In addition the spontaneity that service customers can access free malfunctions during regular working hours the special number of the call. Here, network operators are connected without going through a call center with high voltage experts. By phone, making first aid\”and send experienced personnel using special tools to Place and location. The service hotline is also every day around the clock available for a small fee.
Value added initiative ensures network availability for transmission system operators provides the Nexans services multiple benefit: you can react quickly to errors thanks to the assistance and spontaneous access spare parts. This is especially important when the human resource capacity of the internal maintenance are already well utilised by routine work due to the industry-typical cost pressure not uncommon. If a cable is then accidentally damaged outside, helps our service, to solve the problem quickly and ensures a quick restart of the cable system\”, says Volker Gauler. The head of network services Nexans Germany is called another aspect: required work on paper-insulated high voltage cable systems require special knowledge and experience of the Assembly staff. The younger staff in the Web service of client is often not sufficiently familiar with this generation of cable. Here We bring our know-how with our experienced installation personnel.\” To ensure the availability of spare parts, Nexans offers an individual stock service: the customer is spot on stock essential components for the cable system, other parts of Nexans on demand.